Alice + Harry
Beauty Bundle
Beauty Bundle
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Please be aware that you cannot request specific items or fabrics, nor is any fabric guaranteed in a box... items in this will feature surprise fabrics
4-6 week turnaround.
Beauty bundles may include - Reusable Flannels & Pads.
These products come backed with a soft polar fleece.
IMPORTANT INFO
*% Discount codes (e.g.follower codes) cannot be used with surprise boxes, this does not include store credit*
- These are none refundable, and items cannot be exchanged. The beauty of a surprise box is that you're not sure what you're going to get, this is a risk... or surprise that you are agreeing to take when you purchase the box!
- You may receive one off items, limited edition items, standard stock, discontinued fabrics.... anything!
Please be aware that you cannot request specific items of fabrics... items in a surprise box are a complete surprise
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Shipping
Our usual dispatch time is around 5 weeks, but please allow up to 6 weeks as we are a small team and occasional delays may occur. Delivery takes an additional 2–5 working days.
If your order exceeds these timeframes, you may email enquiries@aliceandharry.co.uk with your full name, order number, and order date to follow up.
Need it sooner? Email us to check if any paid rush slots are available. -
Exchanges
Customised Items
Custom orders (including custom sizes) are non-refundable and non-exchangeable unless we’ve made an error (e.g., wrong fabric or size). These items are exempt from change-of-mind returns under distance selling regulations. Please check our size guide and timescales before ordering.
Standard Stock & Pre-Made ItemsFaulty items will be replaced at our cost—contact us within 14 days. For change-of-mind returns, postage costs are non-refundable, and return shipping is your responsibility. Replacements follow the usual turnaround time and depend on fabric availability. Items must be returned unwashed and unused within 14 days of your return request.