Alice + Harry
Alice + Harry Store Credit Code
Alice + Harry Store Credit Code
Couldn't load pickup availability
Looking for a gift?!
Our store credit might be the perfect solution.
Store credit codes are emailed within 24h from the purchase being made. Please leave a valid email address at checkout for this, and check your junk folders!
Store credit is valid for 6 months from purchase date. If not used within that time it will be invalid and cannot be used, refunded or exchanged.
Please note that no physical product will be issued. You will receive a checkout code via email.
-
Shipping
Our usual dispatch time is around 5 weeks, but please allow up to 6 weeks as we are a small team and occasional delays may occur. Delivery takes an additional 2–5 working days.
If your order exceeds these timeframes, you may email enquiries@aliceandharry.co.uk with your full name, order number, and order date to follow up.
Need it sooner? Email us to check if any paid rush slots are available. -
Exchanges
Customised Items
Custom orders (including custom sizes) are non-refundable and non-exchangeable unless we’ve made an error (e.g., wrong fabric or size). These items are exempt from change-of-mind returns under distance selling regulations. Please check our size guide and timescales before ordering.
Standard Stock & Pre-Made ItemsFaulty items will be replaced at our cost—contact us within 14 days. For change-of-mind returns, postage costs are non-refundable, and return shipping is your responsibility. Replacements follow the usual turnaround time and depend on fabric availability. Items must be returned unwashed and unused within 14 days of your return request.